This page defines the terms and conditions governing the use by Internet users of the Referência Locadora de Veículos Ltda, ("Referência"), Found at referral.com, as well as the terms and conditions governing your use of this site.

Website Updates.

The terms and conditions may be updated at any time without notice. If, at any time, you do not accept such terms and conditions, we ask that you do not access the site or any of its pages. Changes to the terms and conditions take effect when posted on the site. We may terminate, alter, suspend or discontinue any element of the site, or the availability of any element of the site, at any time.

Sending Information.

All information sent to the Referência through this website, including by electronic mail, with the exception of personal information, shall be considered property of the Referência and will remain, and will be treated as non-confidential information. We are authorized to use, for any purpose, any idea, concept, know-how or technique contained in the information that a visitor of this site provides us through this site. You further acknowledge that we do not intend to provide you, nor do we forbid you to provide Referência information or material that is defamatory, obscene, threatening or harassing, or otherwise unlawful, or contains intellectual property of any other natural or legal person.

Warranty & Liability - Limitations

To the extent permitted by law, Referência informs all limits of your guarantees regarding your site and the use of it. All information on the site, including, but not limited to, graphics, text and links to other sites is provided as-is and subject to availability and may be changed without notice. THE Referência shall not be liable for errors or omissions in such information or for any loss or damage, direct, indirect, material, or loss of profits arising out of the use or misuse or reliance on such information; except when required by consumer protection laws, if any. THE Referência expressly disclaims any contractual liability, civil, objective, among others; and for any direct, indirect, material, or consequential expenses, damages, losses or damages resulting from or related to your use or lack of ability to use this site, or any other related site, or relating to any performance failure , error, omission, interruption, virus, addiction, or delay of operation or transmission.

Policy and copyright.

All information on this site, including all text, graphics, software applications, video and audio files and photographs (collectively, "Content"), and all rights to the pages and screens displaying such pages are the property of Referência, its subsidiaries or affiliated or licensing entities, and are protected by Brazilian and foreign copyright laws. You may not alter, reproduce, copy, distribute, transmit, display, publish, sell, license, create derivative works or use any element of the website or its content for commercial or public purposes or on any other website or computer network or participate of any redistribution or republishing of the Content.


The logo of the Referência is a registered trademark in Brazil and in other countries. Other trademarks, service marks, trade names, logos, URLs, domain names and icons ("Marks") displayed on this site, whether registered or not, are the property of Referência or its subsidiaries or affiliated or licensing entities. Nothing on this site grants you any right or license to use the Trademarks without the express written permission of Referência or the party owning the rights of such Trademarks.

User ID / Password.

A Referência you may request the use of available technologies or other precautions for your protection and / or require you to use user identification information ("user ID") and passwords. If you have received a user ID to access restricted areas of this site, you are the only person who can use it and will be responsible for all activities performed while accessing with that user ID. You are responsible for preventing the disclosure / provision of your user ID and passwords to third parties. We also advise you not to prevent the use of the necessary encryption technologies. Allowing someone else to use your user ID and passwords, using someone else's user ID and passwords, or attempting to access features that you are not authorized to access constitute a violation of these terms and conditions. Accessing a computer without authorization or exceeding the authorized access limit is a violation of security standards and may constitute a crime under the law.

Hypertext Links to Third Party Sites.

For your convenience, the Referência may provide links to third party sites or allow third parties to have links to this site. Since such sites are not controlled by us, we can not guarantee the quality, accuracy, readiness or security of these sites. A link leading to another website or coming from another site does not mean that there is a connection between the Referência and the third owner of such site, or that there is endorsement of the third party site or any product or service described by it. Your access to and use of any other site with links leading to this site or coming from this site will be done at your own risk; we assume no obligation or liability arising from this act. We may disable a link at any time and remove any link from this site at the request of the third party site owner.

Laws and Regulations.

Access and use of this site will be governed by Brazilian laws, International Users and Forum Election. This site is controlled and operated by Referência from his office in Brazil. We do not guarantee that the materials on this site are suitable or available for use in other locations outside Brazil, or that access to such content is legal in all territories. You may not use the site or export the materials of the site when this constitutes a violation of Brazilian law and regulation. If you access the site from outside Brazil, you will be responsible for compliance with all local laws. This Agreement of Use shall be governed by the laws of Brazil, without giving effect to any provisions conflicting with the law. This Agreement contains all agreement and understanding between you and Referência about your use of the site.


This Site Privacy Policy is intended to inform you of how we use and disclose information collected during your visits to www.referencia.com.br ("Site") and in messages that we exchange with you ("Correspondence"). (The Site and the Correspondence are collectively referred to as "Services"). This Site Privacy Policy applies only to information collected through the Services. We encourage you to read this Site Privacy Policy carefully. Your access to and browsing our site will be construed as an express acceptance of the Site's Privacy Policy. Our Services are operated in Brazil by Referência Locadora de Veículos Ltda., CNPJ ("Referência"), Headquartered in Curitiba / PR.

Personal information.

They are information that allows you to be identified directly or indirectly. Personal information includes your name, address, telephone, email, IP address, credit history, identity card number, credit or debit card number, financial balances, income tax return and other tax information, as well as other data about you or any project in which you participate or intend to participate whose information is not publicly available and is not available in public databases. If you are a legal entity, Personal Information will also include all your private data equivalent. If you send us Personal Information regarding other entities or individuals, you declare that you have the authority to do so and state that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.

How We Use Personal Information.

We may use Personal Information in the following ways:

To submit a quote and pricing policies, respond to your inquiries, respond to your requests and conduct transactions related to your requests; To confirm or correct the information we have about you;

To help us prevent fraud and other crimes;

To comply with applicable laws;

For conducting research or for submitting studies and surveys;

To send you information that we believe is of interest to you;

To personalize your experience of using the Services;

So you can participate in sweepstakes, contests or similar promotions and to administer such activities. Some of these activities may have other rules, which may contain additional information about the use and disclosure of Personal Information. We suggest, therefore, that you carefully read these rules;

To contact us by phone number and / or email address provided. We may contact you in person, by voice message, through automatic dial-up equipment, text messaging (SMS), by email, or by any other means of communication that your device is able to receive, pursuant to of law and for reasonable commercial purposes, including purposes related to your policy with us;

For our business purposes;

Otherwise permitted by law.

How Personal Information May Be Disclosed.

Your Personal Information may be disclosed:

For employees, partners and / or companies contracted by Referência who need your Personal Information to provide services;

For the group of companies in Referência, in accordance with applicable laws;

For third parties, in order to help us manage or advise our business. Such third parties may include, but are not limited to, administrators and service providers offering services such as web site hosting, data analysis, payment processing, information technology and other infrastructure services, e-mail and other services;

To insure support organizations and consumer information agencies. The Information we share with these organizations may be stored by them or disclosed to third parties; - For you, on murals, conversations, profile pages, “blogs” and other services that allow you to publish information and content (including, among others, the Services). Please note that any information you publish or disclose through these services will become public information, and will be available to other parties, including the general public. We ask that you be very cautious in deciding to disclose your Personal Information on our Services;

For third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transfer or transfer of all or part of our company, asset or capital (including bankruptcy or similar proceedings);

In the manner we deem necessary or appropriate:

(a)the terms of applicable laws, including laws in force outside your country of residence;
(B)to meet judicial process requirements;
(C)to enforce judicial decision, regulatory decision or decision of competent authorities, including authorities outside the country of residence;
(D)to apply our terms and conditions;
(E)to protect our operations;
(f)to protect our, your, or third party's rights, privacy, security;
(g)to detect and prevent fraud; and
(H)allow us to use the available actions or limit damages that we suffer;

To manage our infrastructure and business operations and comply with internal policies and procedures, including those related to auditing, finance and accounting, payments in kind, Information Technology systems, data hosting and internet site, data analysis, continuity management business and electronic document management;

Otherwise permitted by law.

Other Information We Can Collect.

"Other Information" means any information that does not specifically disclose your identity or is not directly related to an individual, such as:

Browser and device information;

Data of use, with express consent;

Information collected through cookies, pixel tags and other technologies, if used;

Physical location;

Demographic information and other information provided by you that does not permit your identification as an individual or legal entity.

If Other Information is collected by the Referência, including but not limited to the use of our site, you agree that such collection does not violate any of your rights under the applicable laws and that they may be disclosed as set forth herein.

How We Can Collect Other Information.

We and our outsourced service providers may collect Other Information in a number of ways, including but not limited to:

Via browser or device;

Use of cookies;

Use of pixel tags and other similar technologies;

When provided by you: Information such as your location, as well as other information, such as preferred media, is collected when you voluntarily provide this information. Except when combined with Personal Information, this information does not disclose your identity or the identity of any other user of the Services.

How We Can Use and Disclose Other Information.

Please note that we may use and disclose Other Information for any purpose, except as otherwise provided by applicable law. If applicable law requires that Other Information be treated as Personal Information, then we may only use it as described in the section "How We May Collect Other Information", the same applies to all other purposes for which we use and disclose Information Personal.

Option for Restricting Correspondence, Rectification and Deletion of Data.

You have the option to request that additional communications of any nature not be sent, as well as to rectify or delete any data provided by you or that we may have obtained through you in accordance with this Privacy Policy of the Site. For this, you must send us a request for: Centraldereservas@referencia.com.br. Please note that, under Brazilian law, your access data will be stored by us for 6 months. However, such data will not be used for any purpose, except when expressly required by judicial decision.

Linked Services to Third Parties.

This Site Privacy Policy does not apply and is not responsible for the privacy, information and other practices of third parties of any nature, including third parties operating any site or service to which the Service may be linked. The inclusion of a link in the Services does not imply an endorsement of such sites or services. We urge you to carefully check the applicable privacy policy and / or the terms of use of the websites operated by third parties before deciding to continue browsing.

Protecting Personal Information.

We seek to adopt the appropriate technical and organizational measures to protect Personal Information in our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us has ceased to be secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately via the central address. We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or app developer, social media, operating system, wireless internet service provider or device manufacturer, including any Personal Information that you disclose to other organizations through the applications, related to such applications, or posted on our social media pages.

Use of Services by Minors.

The Referência services are not intended for people under 18 (eighteen) years and we ask that such individuals not provide personal information through our site.

Updates In this Site Privacy Policy.

We may change this Site Privacy Policy at any time. All changes will take effect after the publication of the revised Site Privacy Policies. Your use of the Services after the changes means that you have accepted the revised Site Privacy Policies. If after reading the revised version you do not agree with your terms, immediately close your browser and / or go to another domain, and we kindly ask you not to re-access our website.